Innkeeper JobSautee Nacoochee, GA
Why You'll Love This Job
We are looking for a candidate who demonstrates exceptional customer service skills and has a friendly and welcoming demeanor. They should be able to build rapport with our guests and ensure that their needs are met in a timely and efficient manner. Attention to detail is crucial in maintaining the high standards of our bed and breakfast. Being self-motivated is important for this role as the candidate will be responsible for managing their tasks and completing them with minimal supervision. They should possess a strong work ethic and take pride in their work. Must be able to prioritize throughout the day to drive productivity and achieve a beautiful end result. The Innkeeper will be responsible for all aspects of guest services, including reservations, scheduling spa appointments, quality assurance inspections on guest rooms, occasional breakfast service and housekeeping, and general maintenance of the inn. The ideal candidate will have a genuine heart for hospitality, excellent customer service skills, and a strong eye for detail.
Biweekly pay schedule. Competitive Starting Pay with Paid Training. In addition to your hourly rate, employees are also paid out on ALL CASH TIPS and credit card gratuities from our amazing guests. We also provide instant cash pay-outs for employees whose names are mentioned in 5-star online reviews posted on Google or TripAdvisor. We encourage our staff to take advantage of the gourmet breakfast each morning and we keep sandwich meats and snacks on site for a convenient lunch.
Benefits:
Biweekly pay schedule. Competitive Starting Pay with Paid Training. In addition to your hourly rate, employees are also paid out on ALL CASH TIPS and credit card gratuities from our amazing guests. We also provide instant cash pay-outs for employees whose names are mentioned in 5-star online reviews posted on Google or TripAdvisor. We encourage our staff to take advantage of the gourmet breakfast each morning and we keep sandwich meats and snacks on site for a convenient lunch.
Benefits:
- Employee Discount
- Flexible Schedule
- Consistent Shift Hours
- Weekend Availability (must be able to work on Sundays)
Responsibilities
- Manage all aspects of guest services, including check-ins, check-outs, reservations, and communications.
- Ensure that guests have a comfortable and enjoyable stay by addressing any concerns or special requests promptly and courteously.
- Oversee housekeeping staff to ensure that all guest rooms are clean, well-maintained, and properly stocked at all times.
- Perform general maintenance tasks around the inn, including light cleaning, dusting, vacuuming, restocking amenities.
- Monitor inventory of supplies, including linens, cleaning materials, and food items.
- Maintain a welcoming and inviting atmosphere throughout the inn, including common areas, guest rooms, and outdoor spaces.
- Adhere to all safety and security procedures, including fire safety, health codes, and emergency protocols.
- Collaborate with the inn owners and other staff members to ensure that all goals and standards are met consistently.
Skills & Qualifications
- Previous experience in hospitality, customer service, or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Flexibility to work evenings, weekends, and holidays as needed.
- Knowledge of basic cooking and housekeeping techniques.
- Familiarity with reservation systems and other hospitality software.
- High school diploma or equivalent required, college degree preferred.